Effective Date: 15 April 2026
Last Updated: 05 April 2026

This Privacy Policy explains how we operate websitedesignservice.agency, collects, uses, stores, shares, and protects personal information when you visit our website, contact us, request a quote, purchase our services, or otherwise interact with us online.

We believe privacy should be explained in a clear and practical way. This page is designed to help you understand what information we collect, why we collect it, and what choices may be available to you.

For more information about our business, you may also visit our About Us, Services, Portfolio, and Contact Us pages.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

• our website and landing pages;
• contact, inquiry, quote request, consultation, or callback forms;
• email, phone, chat, or other business communications;
• project onboarding, service delivery, and support interactions;
• analytics, cookies, and similar technologies used on our website.

This Privacy Policy does not apply to third-party websites, platforms, or services that may be linked from our website or used independently by you. Those third parties maintain their own terms and privacy practices.

2. Information We May Collect

Depending on how you interact with us, we may collect the following categories of information:

A. Information You Provide Directly

This may include:

• your name;
• company or business name;
• email address;
• phone number;
• country, city, or address details;
• project requirements, budget range, and service preferences;
• information you provide in forms, messages, emails, or calls;
• billing, invoicing, or payment-related information where relevant.

B. Information Collected Automatically

When you browse our website, we may automatically collect certain technical or usage data, such as:

• IP address;
• browser type and version;
• device type;
• operating system;
• referring website or source;
• pages visited, time spent, clicks, and navigation behavior;
• approximate location derived from IP;
• cookies and similar technology data.

C. Information From Third Parties

We may receive information from third-party tools or service providers involved in hosting, analytics, communications, scheduling, payment processing, customer relationship management, advertising, or support operations, to the extent permitted by law and your settings.

3. How We Use Your Information

We may use personal information for the following purposes:

• to respond to inquiries, quote requests, and support messages;
• to communicate with you about our services, proposals, timelines, and deliverables;
• to provide web design, development, branding, SEO, marketing, maintenance, or related services;
• to manage projects, accounts, billing, and administrative records;
• to improve our website, offerings, and user experience;
• to analyze website traffic, performance, and engagement trends;
• to maintain security, detect misuse, and protect our systems, rights, and users;
• to comply with legal, regulatory, tax, accounting, or contractual obligations;
• to send service-related notices or, where permitted, marketing communications.

Where required by applicable law, we will rely on an appropriate legal basis for processing personal data, such as consent, performance of a contract, legitimate interests, or legal obligation.

4. When We Collect Information

We may collect information when you:

• visit or use our website;
• submit a contact or quote form;
• call, email, or message us;
• book a consultation or request a proposal;
• engage us for a service;
• subscribe to updates or marketing communications where offered;
• upload files, content, or project materials;
• interact with cookies, analytics tools, or embedded content.

5. How We Share Information

We do not disclose personal information more broadly than is reasonably necessary for business, operational, legal, or security purposes.

We may share information with:

• website hosting and infrastructure providers;
• email, communication, scheduling, and CRM providers;
• payment processors, invoicing, and accounting service providers;
• analytics, security, and technical support vendors;
• contractors, consultants, or partners involved in delivering requested services;
• legal, regulatory, tax, insurance, or professional advisers where reasonably necessary;
• authorities or other parties where disclosure is required by law, regulation, court order, or to protect rights, safety, or property;
• a buyer, investor, successor, or affiliated entity in connection with a merger, acquisition, financing, restructuring, or sale of business assets.

We expect service providers to handle information under appropriate confidentiality and data protection obligations, but their own practices may also apply where they act as independent controllers or separate businesses.

6. Payments and Transaction Information

If you make a payment or purchase services from us, payment-related information may be processed by third-party payment processors or financial service providers. We generally do not store full card details unless expressly necessary and lawfully permitted. Payment providers may process your information according to their own privacy notices and compliance requirements.

7. Marketing Communications

Where allowed by law, we may send you updates about our services, offers, insights, or business announcements. You can opt out of marketing emails at any time by using the unsubscribe link in the message or by contacting us directly.

Please note that even if you opt out of marketing communications, we may still send important service-related or administrative communications where necessary.

8. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, and similar technologies to:

• keep the website functioning properly;
• remember preferences;
• understand traffic and usage patterns;
• improve site performance and user experience;
• support security and fraud prevention;
• measure campaign effectiveness;
• where used, support advertising or remarketing activities.

Some cookies may be strictly necessary, while others may be optional depending on applicable law and your location. Where required, we will seek consent before using non-essential cookies or similar technologies. You can usually control cookies through your browser settings and, where available, our cookie preferences tools. Cookies should be explained clearly and users should be able to access that information easily.

For more detail, this page should ideally be read together with our Cookie Policy.

9. Analytics, Advertising, and Tracking

We may use analytics and reporting tools to better understand how visitors use our website. We may also use advertising or remarketing technologies from third-party platforms, where appropriate and permitted.

We do not represent that every technology on the site is always active in every jurisdiction or session. Our use of these tools may change over time based on operational needs, consent choices, and legal requirements.

We do not sell personal information for money in the ordinary course of our business. However, if any use of third-party advertising or tracking technology is treated as a “sale” or “sharing” under applicable law, we will provide any notice or opt-out mechanism required by law. California law specifically requires additional notice and rights in some cases.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• respond to inquiries and maintain communication records;
• provide services and support;
• maintain business, legal, tax, accounting, and audit records;
• resolve disputes;
• enforce agreements;
• protect our business and users;
• comply with applicable law.

Retention periods may vary depending on the nature of the information, the relationship involved, the sensitivity of the data, legal requirements, and operational necessity. Where possible, we may delete, anonymize, aggregate, or de-identify information when it is no longer needed. Privacy notices are generally expected to explain retention periods or the criteria used to determine them.

11. International Data Transfers

Because online businesses may use service providers in different countries, your information may be processed or stored outside your state, province, or country of residence. Where applicable, we will take reasonable steps to use appropriate safeguards for cross-border transfers as required by law.

12. Data Security

We use reasonable administrative, technical, and organizational measures designed to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. For that reason, we cannot guarantee absolute security, and you provide information to us at your own risk to the extent permitted by law.

13. Your Privacy Rights

Depending on your location and the laws that apply to you, you may have rights regarding your personal information, which may include the right to:

• request access to personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of certain information;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent;
• request portability of certain data;
• opt out of certain marketing or tracking activities;
• lodge a complaint with a relevant supervisory or regulatory authority.

To help protect privacy and security, we may need to verify your identity before completing certain requests. We may also limit or decline a request where the law allows us to do so.

Privacy laws in the EU/UK require organizations to explain these rights clearly and in accessible language, and California law gives residents additional rights around knowing, deleting, correcting, opting out in certain cases, and non-discrimination.

14. Additional Notice for California Residents

If the California Consumer Privacy Act, as amended, applies to our business and your information, California residents may have additional rights, including the right to know, delete, correct, opt out of certain sale or sharing practices, and not be discriminated against for exercising protected rights.

If we are required to provide a separate California notice at collection, “Do Not Sell or Share My Personal Information” mechanism, or honor browser-based opt-out signals such as Global Privacy Control, we will do so to the extent required by applicable law. California guidance specifically addresses notice, rights handling, and opt-out obligations.

15. Third-Party Links and Embedded Content

Our website may contain links to third-party websites, tools, social media platforms, videos, maps, forms, or embedded content. We are not responsible for the privacy, security, content, or data practices of those third parties. We encourage you to review their privacy notices before interacting with them.

16. Children’s Privacy

Our website and services are generally intended for businesses, professionals, and individuals seeking commercial or professional services. We do not knowingly collect personal information from children where prohibited by law. If you believe a child has provided us with personal information inappropriately, please contact us so we can review and take appropriate action.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, operations, or legal obligations. When we do, we will revise the “Last Updated” date at the top of this page. Where appropriate, we may also provide additional notice.

We encourage you to review this page periodically.

18. Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy-related request, you may contact us using the details below:

Website Design Service Agency
Email: websitedesignserviceagency@gmail.com
Phone: +923182013058

You may also contact us through our Contact Us page.